- We currently provide shipping to Peninsular Malaysia only. Street names and postcode must be correct and accurate.
- NO P.O. Box or International addresses.
- If the packaging seal is opened or damaged, DO NOT accept the parcel.
- If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up..
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- We only use standard packaging materials for all orders.
- We deliver each order to one delivery address within Peninsular Malaysia.
- Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.
- Shipping company:
– Poslaju, J&T Express, Gdex
- Shipping fee will be displayed during the time you checkout your cart. The general rule of calculation is based on:
– Shipping carrier that you select.
– Distance of your shipping address.
– The weight and dimension of your package.
- STRICTLY NO REFUND for shipping & handling charges.
- All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.
Delivery Lead Time
- Order confirmation and closing time is before 12 pm from Monday to Friday (except public holidays and considered the next business working day where applicable).
- Confirmed orders will be processed within the next two (2) business working days, excluding Saturday, Sunday & public holidays.
- Delivery lead time for Orders to arrive (after processing and packing) is as follows :-
– Peninsular Malaysia : 7 – 8 business working days.*
*Subject to courier service’s changes.